Ticketing As A Service
Ticketing App for Microsoft Teams allow you to boost your company efficiency and productivity by handling your service desk incidents & requests.
Requests to other Teams can easily be forgotten or lost among other tasks, leading to poor service and waste. By rolling out a Ticketing App in your company, you empower your Teams to deliver great services to the rest of the employees.
Key Benefits:
Keeps Records and keeps you Organized
Helps Prioritize Requests
Creates Easy Communication
Accelerates Resolution
Tracks Time which enables Performance Analysis
Support multi-languages (English, French, Spanish, Portuguese, German, Korean, Italian, Japanese, Chinese, Indonesian, Arabic, Netherland, Hindi)
Benefits for Many Teams:
The Ticketing App is NOT ONLY for the IT Team. No matter what your industry is and company size, any Team that provides an internal service to the rest of the employees can benefit from a Ticketing App. Here are few examples:
HR team: raising claims / submitting questions such as leave request balance, about insurance benefits
Marketing team: submitting requests such as creation of new marketing tool, design
Legal team: submitting request such as drafting / reviewing contract
IT Help desk: submitting requests / issues / incidents such as bug in a software, trouble with the printer, purchase of new laptops
Click the Get It Now / Subscribe button to boost your teams efficiency and productivity.
Key Features:
Raise a ticket and manage it until resolution
Instant notification through Chat and Email
Tickets are confidential to other users
Configure custom Fields and custom Workflow
Support users outside of your Teams org using email
Dashboard and XL/CSV Export
Create as many Ticketing instance you need (IT, HR, Customer care, etc.)
API Interface
Support multi-languages (English, French, Spanish, Portuguese, German, Korean, Italian, Japanese, Chinese, Indonesian, Arabic, Netherland, Hindi)
Features Integrated with Microsoft Teams:
Unlike most Apps and Web Tools you will find in the market, our Productivity Apps have been designed since inception to work within Microsoft Teams, which brings a set of unmatched benefits:
Microsoft Teams Native Development
Simple & Intuitive UI
Multi-Channels
Web, Desktop & Mobile App Ready
Microsoft Single Sign On
Microsoft 365 Security & Compliance
Microsoft Azure High Availability
Ready for Analytics
About Kitameraki
Kitameraki is an official TeamsWork Licenses Reseller. We stand as your reliable partner for authentic licenses within Indonesia and the region.
Kitameraki not only guarantees the best market prices due to our substantial volume discounts and exclusive partnerships but also provides comprehensive service that extends beyond just selling licenses.
Contact our License experts Today.